Can't update

ronen
ronen
Community Member
in Mac

1Password Version: 1Password 7 Version 7.2.5 (70205004) Mac App Store
Extension Version: 7.2.5.
OS Version: 10.14.5
Sync Type: Account

Comments

  • Lars
    Lars
    1Password Alumni

    @ronen - Sorry for the trouble! Sounds like something you'd want to take up with Apple, however; we don't have any control over whether/when users can access our software in the Mac App Store. I'm not sure where you're writing from or which Mac App Store you're using, but I was just able to successfully install 7.2.6 from the US Mac App Store.

  • ronen
    ronen
    Community Member

    Thanks
    It’s a new 2019 iMac.
    Never before had a problem.

  • Ben
    Ben

    I realize it probably sounds like a cliché at this point but have you tried restarting your Mac? It really does resolve difficulties like this a lot more often than one might suspect, which is why it is still a frequently suggested troubleshooting step.

    Ben

  • ronen
    ronen
    Community Member

    Thanks
    Restart doesn’t help

  • Ben
    Ben

    Thanks for trying. You can download 1Password from our website if the App Store isn't allowing you to currently:

    Download for Mac

    Ben

  • ronen
    ronen
    Community Member
    edited May 2019

    Well , First I want to apologise for asking , But according to Lars's reply, an idea came to me and `I've solve the issue.
    I didn't sign in to my Mac App Store account so it wasn't possible to continue updating.
    now after update I see ver 7.2.6.
    Thanks again and my apologies !
    A message with Singing In would be helpful.

  • Lars
    Lars
    1Password Alumni

    @ronen - glad you figured it out! :)

This discussion has been closed.