New phone, no access to authenticator

rebbesen

I see others have had similar issue where you get a new phone and do not have a backup of the two-factor authenticator codes. I am in this boat. 1Password via iPhone is fine, but I cannot login via browser due to two-factor. Please reach to me to get two-factor disabled on my account so that I can re-enable + make backup.

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1Password Version: 7.2.6
Extension Version: Not Provided
OS Version: 10.14.5
Sync Type: 1password subscription

Ben

Hi @rebbesen,

This is a situation that will require the attention of / verification by our security team. You can reach them at support+security@1password.com. Thanks!

Ben