Master password

Spendel

Hi, i loosing my masterpassword, in icloud and dropbox have i a copy, i can noth synchroniseren, he ask te password, nothing working, what can i do?

AGAlumB

@Spendel: (Un)fortunately AgileBits has neither access to your 1Password data nor the Master Password used to secure it, so this isn't something we can 'reset' for you to help directly. However, please try the tips in this guide as they may help you gain access again:

https://support.1password.com/forgot-master-password/

Alternatively, if you're part of a 1Password Family or Team, another Owner, Organizer, or Admin can help you recover your account, so you can create a new Secret Key and Master Password:

https://support.1password.com/recovery/#begin-recovery

If that doesn't help though, you will need to either restore from a backup, sync from another device, or simply start over. You can try as many times as you want. You won’t be “locked out”, but you will not be able to access your data unless you can enter the required Master Password correctly. Please let me know how it turns out.

Spendel

Nothung are working, i have delete 1password, and a new install it.
I have a old backup chain, i cane noth to te inlog, the login are noth ok.

Ben

I'm sorry to hear that. As Brenty mentioned we never have access to your data and do not know your Master Password. The only way to access your data is going to be by entering the correct Master Password.

Ben