One Time Password not working
I've just tried to log into my Dropbox account but when I entered the one time password from 1Password X it told me the passcode wasn't correct. I tried a few times and couldn't get in.
Luckily I had my iPhone to hand I loaded up 1Password on that and could see it was giving me a different one time password so I entered that and it went in fine.
So the question is why is 1Password X giving me an incorrect 1TP?
Many thanks
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Hey there @reck! The 2FA used by Google Authenticator, supported in 1Password and covered by RFC 6238 uses the current time when generating the code. If your computer's clock is off by a certain amount it can mess with generating the code the server is expecting. Most computers are meant to synchronize with a time server but it's not that uncommon for things to get stuck. I would try toggling the use of the time server to make sure it's correct. If I ever need to do this myself I tend to manually adjust the current time so I know it's clearly wrong (just by a couple of minutes) so I know for certain when it has corrected itself. Would you mind giving that a try and reporting back?
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Thanks Kaitlyn,
I've noticed my PC clock is out a few minutes so i'm sure that's the problem.
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Hi there,
seeing as this went unanswered I just wanted to say that I had a similar problem and didn'teven think to look at the clock! Set the correct time again and the OTPs sync'd up successfully.
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