iPad pro and safari 2fa code issue

telUK
telUK
Community Member
in 1Password in the Browser

Hi

Have recently installed 1password on my new iPad pro, have a minor issue logging into a site I use that has 2fa

I select passwords on the iPad keyboard that brings up 1p, but after I have entered the username and password credentials I do not get a prompt from 1p to enter the 2fa code.

Only way I can do it is by going back into 1p and copying/paste the code.

Is this normal, on my iPhone its automatic.

1P and iPad fully up to date.

Thanks

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hello @telUK,

    In 1Password for iOS if you navigate to Settings > Password AutoFill there should be a single option titled Auto-Copy One-Time Passwords. Is it enabled on the iPad? The text that goes along with that option also states that the feature requires notifications and it could very well be that the copy part of the action won't complete. On the iPad (not in 1Password for iOS itself) it may be worth checking in Settings > Notifications and locating 1Password in the list of installed apps to see if notifications are enabled for 1Password for iOS.

    Does that help at all with the issue you're experiencing?

  • telUK
    telUK
    Community Member

    @littlebobbytables

    Thanks very much that solved my issue. :)

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Happy I could help :smile:

This discussion has been closed.