To protect your privacy: email us with billing or account questions instead of posting here.

Forgot my main password

Joge01
Joge01
Community Member
edited June 2019 in Memberships

Hi,
I have forgotten my main password. I have tried all alternatives that I can Think of but still no luck.. How do I deleate/transfer my existing account to a new one? My interpretation from what I have been Reading in the forum is that it is possible but I haven´t been able to figure out how to...
Grateful for all help I can get.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

ref: DSJ-91955-683

Comments

  • Joge01
    Joge01
    Community Member
    edited June 2019

    I did see the instruction for how to deleate an account in the thread. However, when I try to follow the link I end up at a bland page..

    ref: DSJ-91955-683

  • Ben
    Ben
    edited June 2019

    Hi @Joge01

    I'm sorry to hear you're having trouble. I see you have also reached out to us about this via email. As resolving this issue for you will require looking up the details of your account it will be better handled by private email vs this public forum. We'll be in touch via email to assist as soon as possible. Thanks!

    Ben

    ref: DSJ-91955-683

This discussion has been closed.