Installing the software shouldn't be this difficult

TomWolsky

I need to download and install the software on a new system. I go to the agilebits website to download the software. I don't see a download button, so I think I'll sign in. I try, but I need a secret key. To get the secret key I need to launch the application. Catch-22 comes to mind. I really don't know what I'm supposed to do in this situation.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 10.14.5
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Referrer: forum-search:Installing the software shouldn't be this difficult

Ben

Hi @TomWolsky

You can find our downloads page here:

Download for Mac | 1Password

Do you currently have a 1Password 7 for Mac license or a 1Password subscription membership?

Ben

TomWolsky

Thanks Ben. I have a subscription.

Ben

Perfect. I would highly recommend printing a copy of your Emergency Kit if you don't already have one. That will contain your Secret Key, which you will need to sign in to your membership account:

## Get to know your Emergency Kit | 1Password

If you don't have access to your Secret Key right now, you can get it in 1Password for Mac from an existing installation by selecting 1Password > Preferences > Accounts > [your account] > Secret Key. Alternatively if you search your 1Password database for a Login for 1password.com you should have a Login item which will contain your Secret Key as well.

Ben

TomWolsky

Thanks very much Ben. I have the emergency kit on another system.

I guess downloading the app from the App Store isn't a solution?

Ben

That's a good start, but again I'd highly recommend having a hard copy on paper. :+1: It is possible to download 1Password for Mac from the App Store, if you'd like.

Ben

TomWolsky

That's great. Thanks very much for your help Ben.

Ben

You're very welcome. If we can be of further assistance, please don't hesitate to contact us.

Ben