Password reset
Comments
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@chalboth: Thanks for reaching out. I’m sorry for the confusion! Having a frozen account doesn't prevent you from logging in to it. In order to unfreeze the account (and therefore remove the read-only restriction), you'd need an active membership subscription (which has a lot of other benefits).
But completely separate from that, in order to log in, you'd need to enter all of the account credentials exactly; there's no way around that. (Un)fortunately AgileBits doesn't ever have either your Secret Key or Master Password, as that wouldn't be very secure at all. The Master Password is chosen by you, and the Secret Key is generated locally on your device. Neither is ever transmitted.
We don't have access to your data can't "recover" or "reset" either of these for you, so I hope you're able to find your Emergency Kit, or have another authorized device where you can view your Secret Key. Otherwise it will not be possible to login to your 1Password Account. However, please try the tips in this guide as they may help you gain access again:
https://support.1password.com/forgot-master-password/
Alternatively, if you're part of a 1Password Family or Team, another Owner, Organizer, or Admin can help you recover your account, so you can create a new Secret Key and Master Password:
https://support.1password.com/recovery/#begin-recovery
There is no harm trying multiple times. But you won't be able to login without entering everything correctly. There is no back door that will let you in without your credentials, otherwise someone else could use that as well. Let me know how it turns out.
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