Every time I try to use autofill, it asks for my master password, even if it was 20 seconds later.

jsagarin
jsagarin
Community Member
in iOS

iPhone 10XR Red. Very frustrating that I have to put in my master password each time I try to use 1password, even if I had put in the master password 20 seconds before. Please help. Thanks, Jill

1Password Version: 7.3.1
Extension Version: Not Provided
OS Version: 10.13.6
Sync Type: Not Provided
Referrer: forum-search:On iPhone (10XR Red), every time I try to use the autofill, it asks for my master password.

Comments

  • Ben
    Ben

    Hi @jsagarin,

    I'm sorry to hear of the frustration. Do you have Face ID enabled in 1Password under Settings > Security? If so once you unlock the 1Password app (not autofill) once then you should be able to use Face ID in autofill until the next reboot / timeout.

    Could you please give that a try and let me know how it turns out?

    Ben

  • jsagarin
    jsagarin
    Community Member

    Hi, Ben, That seems to have solved the problem. Thanks much, Jill

  • Ben
    Ben

    Thanks for the update. :) If there is anything else we can do, please don't hesitate to contact us.

    Ben

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