Suspend/Reactivate User

adammjustice
adammjustice
Community Member
in Business and Teams

I was a little aggressive in suspending a user who is leaving soon and had to re-activate her account however she is now saying that she doesn't have access to anything in her account. Can you explain why this is or how we can recover her stuff?

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Referrer: forum-search:suspended user

Comments

  • Ben
    Ben

    Hi @adammjustice

    I'm sorry to hear this person is having difficulty accessing her data after having been suspended and then re-activated. If she logs in on the https://start.1password.com/ website is she able to see the data she is looking for?

    Ben

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