Urgent! Cannot add 1Password to Authenticator App on new phone
I seem to have got myself into a major problem. I have 2FA set up for 1Password. I have recently bought a new phone and the old phone has been reset to factory settings. I have moved Authenticator to the new phone and I thought all the apps would go with it, but they haven't, and I have to add them again. But I can't add 1Password until I get into the account online, and that needs a code from Authenticator! Help please, how do I get 1Password back into Authenticator? Please tell me I haven't lost everything.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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I've just seen another post with a problem similar to this, and I guess I'm going to have to email support. So, I will do that and apologies for posting here as well.
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Thank you. I'm just panicking a little, that's all. :-(
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No worries! I see your email, and someone will get back to you as soon as possible.
ref: EGZ-29537-751
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Great, thank you so much. :-)
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Any time. :smile:
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