Can't update Safari extension/app doesn't recognize my account but still works.

courtlip
courtlip
Community Member
in iOS

My Safari extension is version 4.7.3, but my app is version 6. There is no syncing happening between my phone and my computer. Further, I just got an iPad and it asks me for login information to add my account, but when I look on my computer for the information it says I have no account! What is happening???

1Password Version: 6
Extension Version: 4.7.3
OS Version: 10.14.5
Sync Type: iCloud
Referrer: forum-search:Can't update Safari extension/app doesn't recognize my account but still works.

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @courtlip!

    It is possible that you do not have an account on 1password.com. If you are syncing your data with iCloud, an account is not mandatory, so you can select the iCloud option in the 1Password app on your iPad when you first launch it.

    If your data is stored on iCloud, 1Password will be able to find it and add it to the app for you ;)

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