No Safari Extension
Just updated my work machine 1P this morning (auto-update in the app), and there is no Safari extension in the browser. When I go to the app page on the Mac App Store, the download "cloud" is available, but when I run the download, it comes right back. How can I get the extension installed if the app is up to date already?
1Password Version: 7.3.1
Extension Version: none
OS Version: 10.13
Sync Type: Dropbox
Comments
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Hi @andrewjanjigian!
If you open Safari Preferences and choose the Extensions tab, do you see the 1Password extension enabled there?
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No sign of it anywhere.
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I am experiencing the same issue- I think since the latest update there is no Safari extension appearing in my list of extensions, and as Andrew says trying to download the extension from Apple doesn't work.
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Ah- The issue was fixed by uninstalling 1Password and reinstalling (after closing Safari). Details on https://discussions.agilebits.com/discussion/comment/510352/#Comment_510352
(although I did still have to go into the extensions options in Safari and turn it on). Hope this helps.
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I also am experiencing this problem this morning after 1Password 7.3.1 updated itself overnight. When I signed on to my Mac this morning, there was a notification that 7.3.1 had been installed. But there was also a prompt for me to give my Mac password so it could finish. It then proceeded to download (3 different "Downloading" messages showed, one after the other). Then it gave a message that the installation failed after the validation step. I now assume this was a failure of installing the Safari extension for 1Password. After dismissing the messages and rebooting my Mac, the 1Password extension is missing from Preferences in Safari. And all the Support pages I can find for loading the extensions indicate it is installed with the 1Password app, so there is no need to install it separately. So how do I get it installed. Do I really need to uninstall and reinstall 1Password manually using a forum message that is 6 months old? My Mac is up to date with all OS and app updates.
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I'm glad to hear you found a solution that worked for you. :+1: Thanks for sharing.
Ben
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You don't have to use the forum post but it does sound like reinstalling may help, and Lars' post does appear to provide comprehensive instructions on doing that.
Ben
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Could you please try these steps and let us know if that resolves the problem?
https://discussions.agilebits.com/discussion/comment/510352/#Comment_510352Thanks!
Ben
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I was able to resolve the issue using the link above. Thank you.
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@ben I'm afraid it did not. I was able to reinstall 1Password fully by deleting the app, but the extension is still not present.
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@ben - I installed it using the Mac App Store. Should that make a difference?
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Thanks for the update @trickyrick62. Glad to hear that helped. :)
Ben
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It may very well make a difference. Could you please try following the instructions exactly (installing from our website)?
Ben
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