I never enabled 2 factor authentication, so i't not in my Auth-app

Community Member

The only device I can login to the 1password app is my iPhone, but it doesn't have the possibility to turn on or off the 2-step authentication. I looked for all the other questions and answers related to this on this forum, but I can't seem to work out a solution.

Please help, this is very frustrating. I never enabled 2-factor authentication, so why ask me for the code?!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • Lars
    1Password Alumni

    Welcome to the forum, @fdeerenberg! I'm sorry for the trouble. I'm also a little unclear. If you didn't turn 2-Factor Authentication on for your 1password.com account, then it shouldn't be on -- so what message are you seeing that's asking you for a code? Would you be able to take a screenshot of the message, and post it here? Make sure not to include (or to block out) any identifying/personal information that shouldn't be in this public forum before posting.

This discussion has been closed.