1Password can't find a password that I can see in the vault
1Password was unable to find a password while visiting a known website login. I was also unable to find the known password for the site by using the search function. However, when I open the 1Password vault, I can see it in the vault. It's not a new password, I've been using it for years with 1Password. I tried this in two different browsers, Firefox and Internet Explorer. Same results. It can't find the password, even when I use the search function. I am using 1Password Desktop version 4.6.2.626. Any thoughts on why this is happening?
1Password Version: 4.6.2.626
Extension Version: 4.7.5.90
OS Version: windows 7
Sync Type: Dropbox
Comments
-
Hi @Boxergal,
Thank you for getting in touch and using 1Password!
If you use 1Password 4 for Windows, please find the item in question in the app (not in 1Password extension) and see if "Display in web browser" option is enabled for it:
If you don't have a check mark in that box, please enable it and check if the issue remains. Thank you! :+1:
++
Greg0 -
That fixed it - not sure how it got unchecked. I'll check the others in the vault to make sure they are checked as well. Thank you for the quick response.
0
