"1Password is damaged..." error even after reinstall

jdessagne
jdessagne
Community Member
in Mac

Hi,

One of my 1Password families member is getting the error described here:
https://support.1password.com/mac-app-store-damaged/

Following the steps to reinstall did not solve the problem so we emailed a diagnostic report as instructed.

It's been 10 days now and we still haven't received an answer so I am trying my luck on the forum.

Thanks in advance.
Jerome

1Password Version: App Store latest version
Extension Version: Not Provided
OS Version: OS X 10.14.3
Sync Type: 1Password Families

Comments

  • Ben
    Ben

    Hi @jdessagne

    Could you please post the support ID that this family member received when they sent their diagnostic report?

    Ben

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