Why is the "Generate Password" button disabled?

jonlorusso
jonlorusso
Community Member
in 1Password in the Browser

Hi,

So I'm trying to (for example) sign up for the agilebits discussions site. I enter my email, username and then, when I get to the password field, I bring up the 1password extension (using cmd+):

When the dialog comes up, the "Generate Password" button is disabled:

In previous versions of 1Password, I seem to recall being able to do something like this. This is fairly (very!) disruptive to my workflow, and I'm wondering if it's stemming from some fundamental misunderstanding about the product.

Thanks!

--jon

1Password Version: 7.3.1
Extension Version: 4.7.5.90
OS Version: OS X 10.14.5
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @jonlorusso: Do you maybe not have a 1Password 7 license? It would be in read-only mode in that case, until you apply one (or sign into a 1Password account, if you have a membership). You wouldn't be able to save anything otherwise. Let me know what you find.

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