Inactive 2FA gives false positive when using Glyph App for 2FA

jd4840
jd4840
Community Member
in 1Password in the Browser

https://session.trionworlds.com/login
is a game site that allows 2FA through their Glyph Auth app (iOS).
Problem is the site is listed as inactive 2FA on iPassword for windows 7.3.684

There may be others giving false positives seeing as I have 57 logins flagged.
Anyway, it's just a heads-up to see if you could query Glyph Auth to avoid a false-positive. I'll update this thread as I find more.

1Password Version: 7.3.684
Extension Version: Not Provided
OS Version: Win 10
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @jd4840!

    If you use a third-party app for 2FA, you need to let 1Password know, otherwise it would have no way of knowing that you have 2FA enabled for a specific account. Please try adding a "2FA" tag to this item, and 1Password will not warn you about 2FA for it anymore ;)

  • ag_michaelc
    ag_michaelc

    Hey @jd4840! I've submitted a report internally so we can get this removed from the 2FA list, since they use a proprietary authenticator app. Let us know if you come across any others. :smile:

    ref: web/watchtower.1password.com#17

This discussion has been closed.