Authentification with the Bose Music app not working

pking
pking
Community Member

Hi,
i just added this app on my phone and trying to authenticate is not working ! i have to copy / paste to make it work.
i have a Iphone 8 on 12.3.1 version and live in Canada.
Can you look at the issue and make it work or tell me what i need to do / change ?
The great thing is anyone can create account so it's a easy one to reproduce. Thanks !


1Password Version: 7.3.3
Extension Version: Not Provided
OS Version: IOS 12.3.1
Sync Type: 1 password

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @pking: Thanks for getting in touch! I'm sorry for the trouble. While we don't have any control over whether an app supports the iOS Password Autofill feature or the 1Password iOS extension, you gave me enough to go on and I think I at least see what's going wrong here. This is what I get when I select "Passwords" from the sign in screen:

    That long string of letters and numbers should really be a URL. iOS developers are supposed to add "associated domains" to their apps, which is a URL that iOS (and, by extension) can use to match login credentials to it. So while technically you could save a new login there, and then it should match with that going forward, that's kind of a hack; it would be best if they just update their app to add an associated domain -- like for their website -- and you could then use any login credentials matching that URL to sign into their app. I hope this helps. Be sure to let me know if you have any other questions! :)

  • pking
    pking
    Community Member

    Hi Brenty,

    Thanks for the fast reply. I will try or ask them to change, how come Apple does not test this in theyre app certification ??

  • @pking

    how come Apple does not test this in theyre app certification ??

    I really couldn't speak on Apple's behalf on that point.

    Thanks for the fast reply.

    On behalf of brenty you're very welcome. :)

    Ben

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