To protect your privacy: email us with billing or account questions instead of posting here.

I bought a subscription to 1Password in February 2019 and I have never been able to login. HELP

TallSwede67
TallSwede67
Community Member
in Memberships

I bought a subscription to 1Password in February 2019 and I have never been able to login. HELP

1Password Version: unknown
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @TallSwede67

    What seems to be preventing you from logging in?

    Ben

  • TallSwede67
    TallSwede67
    Community Member

    The logon screen asks “Used 1Paasword before” which I did a long long time ago. So I Login and Then a screen comes up with several items to validate who I am.
    I have no idea what my
    Sign in Address is
    Secret Key
    Master Password
    I am stuck

  • Ben
    Ben

    Thanks @TallSwede67. I see you also emailed us about this concern. To avoid having the same conversation in multiple places (duplicating efforts) we'll respond via email shortly and close this forum thread. One of us will be in touch soon. Thanks!

    Ben

This discussion has been closed.