Deleted Items on Mac Still Appear on iOS (iPad)

focher
focher
Community Member
in iOS

I have a 1Password.com family subscription. I have deleted logins yet they are still appearing on my iPad when using the password fill functionality within Safari. It appears to be caching these items somewhere. When I open 1Password on the iPad, the items are nowhere to be found but still show up when using the fill feature in Safari.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • focher
    focher
    Community Member

    By the way, I just tested and it even happens if I delete the item on the iPad app (and empty the trash in 1Password). I also tried toggling password fill in the Settings and that had no impact.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @focher: Indeed, it sounds like iOS Password Autofill is caching the data. If you go to 1Password Settings > Autofill, is 1Password able to update it so you don't see the old stuff anymore? You could also try disabling it in iOS Settings > Accounts & Passwords to clear it before enabling it again. Let me know how it goes!

  • focher
    focher
    Community Member

    That did it. Kinda not what I would expect to require.

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the update @focher! It's great to hear that brenty's suggestion helped.

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • AGAlumB
    AGAlumB
    1Password Alumni

    @focher: Indeed, that shouldn't be necessary at all, but forcing iOS Password Autofill to refresh its cache if all else fails. Cheers! :)

This discussion has been closed.