Loggin [Secret Keys are exclusive to membership (subscription) accounts]

Community Member
edited July 2019 in iOS

Hello, I put my apps to a new iPhone and now i cannot loggin to 1 password anymore and I lost all my passwords. I dont have received a secret key.what van I do ?


  • ag_anaag_ana
    1Password Alumni

    Hi @cas835! Welcome to the forum!

    Can you please let us know where your 1Password data is stored? If you do not have a Secret Key, it means that you do not have a 1Password account, so your data is probably on iCloud or Dropbox (or just stored locally on your previous phone).

  • cas835cas835
    Community Member

    I think Locally on my iPhone.
    My old iPhone is empty now
    What a problem I have now

  • cas835cas835
    Community Member

    Hi Ana, you gave me a good tip. I found it in iCloud with a part of my passwords.

  • BenBen AWS Team

    Team Member

    I'm glad to hear Ana was able to get you pointed in the right direction. :) If there is anything else we can do, please don't hesitate to contact us.


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