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I signed up on the 🇺🇸, but wanted the 🇨🇦

Paulious
Paulious
Community Member
in Memberships

I signed up on the USA version (.com) of the website, but meant to sign up on the Canadian version (.ca). It wouldn't bother me except I want to be charged in Canadian maples and not US dollars!

Is there any way to change my region or have support change my region?

I'm in Toronto and assumed Canada (well, Toronto) was the centre of the universe. SHOCK! It turns out not to be.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Paulious! Welcome to the forum!

    We can help you with this :) Please reach out to us at support+forum@agilebits.com so we can help you over there without sharing account information on a public forum :)

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.

    Looking forward to your message!

  • Paulious
    Paulious
    Community Member

    Wow thank you ag_ana , that was a snappy response!

    For your reference, this is your support ID:

    [#IBL-73754-832]

  • AGAlumB
    AGAlumB
    1Password Alumni

    Thanks! We'll continue the conversation via email. :)

    In case it helps anyone else though, you can sign into multiple account in the 1Password app and move items between them as needed.

    ref: IBL-73754-832

This discussion has been closed.