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My friend lost his master password but I have his emergency kit so can I get help
ComputrExPrt
Community Member
in Memberships
No he's not on my family account I didn't add him yet.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: 1Password Account (Membership)
Referrer: forum-search:Losing your master password
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Comments
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We never have access to anyone's Master Password or the ability to reset it. Because 1Password data is encrypted using the Master Password the only way to decrypt that data is by having it. That said, this guide may be helpful:
If you forgot your Master Password or you can't unlock 1Password
If the tips there do not help then please see this thread:
FAQ: I'm locked out of my account (membership) / need to start over — 1Password Forum
Ben
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I have my secret key and qr code
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It looks like we might've been typing at the same time. Please see my reply above. :+1:
Ben
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This discussion has been closed.