Auto lock out driving me crazy

faszikam

V. 7.3.1 on Man Mini. Helper apps on Firefox, Chrome and Safari. OS and all apps up-to-date.

None of the boxes are checked under 1Password\Preferences\Security\Auto-lock. Unable to provide screenshot here.

I would like to keep the extensions, especially the one for Firefox, open until system shutdown. How do I do that please?

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1Password Version: 7.3.1
Extension Version: Latest, auto-update
OS Version: OS X 10.14.5
Sync Type: n/a

ag_ana

Hi @faszikam!

If you use the regular browser extensions and not 1Password X, your extensions will follow the lock status of the main 1Password app. Can you please confirm what type of extension you are using on all your browsers at the moment?

Thank you!

faszikam

Hello. The problem is still happening. I have 1 Password X - Password Manager on Firefox, 1Password 7.3.2 on Safari, and no extension installed on Google Chrome (which I seldom use).
I have since changed the Autolock setting in Preferences to 180 minutes. Without any change. It is still timing out way too often.

Corey_C

@faszikam Is 1Password timing out too quickly on Safari too or just in Firefox? 1Password X has a separate auto lock timer and settings as it is independent of the main app.

faszikam

@Corey_C Oh. How could I have missed that? Silly of me. Thanks. I'll have a look.

Corey_C

@faszikam Happy to help. Let us know how it goes. :)

faszikam

@Corey_C Yes. I found and adjusted the settings in the Firefox Add-on and it's working like a charm. Thanks.

ag_ana

Thank you for the updtate! If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)