Android App stopped during installation

roddhall
roddhall
Community Member
in Android

Downloaded Android App. During installation, after entering email address and creating master password, app failed. Now unable to start the app. It wants a "secret key", which I never received.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:android install failure

Comments

  • peri
    peri
    edited August 2019

    Hey @roddhall. Sorry for the trouble. It sounds like you had a network interruption while signing up. We can sort this out, but we'll need to do so over email. Please shoot us an email so we can look into it and help you start over. https://support.1password.com/contact/

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