Android in Trial Mode

TimTDP
TimTDP
Community Member
in Android

I have a 1Password licence
Installed on my Windows 10 PC.
On my Android phone it is in Trial Mode
And does not sync with drop box
How do I get it out of Trial Mode?
Thanks

Comments

  • peri
    peri

    Hi @TimTDP. It sounds like you're using the standalone version of 1Password on Windows, but are signed into an account on Android, I'd like to ask you to create a diagnostics report from your Android device:

    Sending Diagnostics Reports (Android)

    Attach the diagnostics to an email message addressed to support+forum@agilebits.com.

    With your email please include:

    • A link to this thread: https://discussions.agilebits.com/discussion/106171/android-in-trial-mode#latest
    • Your forum username: TimTDP

    That way I can "connect the dots" when I see your diagnostics in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so I can track down the diagnostics and ensure that this issue is dealt with quickly. :)

    Once I see the diagnostics I'll be able to better assist you. Thanks very much!

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