Fidelity App login not working...

Ilya Voloshin
Ilya Voloshin
Community Member
in iOS

Very strange and is probably a problem on the Fidelity's app's side, BUT here's what I found out:

  1. I can log in using 1PasswordX to my account on Fidelity's website: https://nb.fidelity.com/public/nb/401k/home
  2. Using the Fidelity app, however, I cannot using the password extension that calls up 1Password
  3. Copying and pasting the password from 1Password app also does not work
  4. Typing the password manually works fine

Anyway, I can log in, but you guys might want to take a look...

1Password Version: 7.3.5
Extension Version: 1.15.6
OS Version: Not Provided
Sync Type: 1Password account

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Ilya Voloshin!

    Can you clarify exactly what happens on step 2? What happens when you try to use AutoFill in the login form in the app?

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