Want to upgrade but have defunct email on account

Jaypdx
Jaypdx
Community Member
in Lounge

Hi,

I have been using 1Password for years and love it. I want to upgrade to a family account, but apparently the email associated with the account is an old one no longer in use. How can I update my email and upgrade my account?

Thanks,
Jay

1Password Version: 6.8.8
Extension Version: Not Provided
OS Version: Mac OS 10.13.6
Sync Type: icloud

Comments

  • Ben
    Ben

    Hi @Jaypdx

    Thanks for your interest in upgrading. Please reach out to our sales team at sales@1password.com with:

    • The receipts for any 1Password purchases, if available (if not, what app(s)/version(s) are you using now)
    • What you'd like to upgrade to, if you know (if not we can help point you in the right direction)

    If you aren't entirely sure of what upgrade you're looking for please include a description of the devices you want to use 1Password on as well as who you'd like to use 1Password with.

    We'll be happy to help. :)

    Ben

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