Cannot copy password when trying to log into apps

Manaburner
Manaburner
Community Member
edited August 2019 in iOS

I have the following situation:

  • an app requires a password to protect its data (in my case a banking app)
  • I create a login item inside the 1P app with a strong password
  • I press the "Password" button above the keyboard and select 1Password
  • as the banking app does not seem to provide a URL to match for the iOS autofill, 1Password offers me to search for the item in all vaults
  • I look for the item I created in step 2 and swipe to the right to get "Show Details"
  • when I tap on the password field, nothing happens, the field just flickers. So I am not able to copy the password.

I hope my description makes sense :)

1Password Version: 7.3.6
Extension Version: Not Provided
OS Version: iOS 12.4
Sync Type: 1Password.eu

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Manaburner: It does. Thank you! I'm sorry for the trouble. We're looking into why this happens in some cases. I can reproduce it here, but not always, and it isn't clear what the cause might be. But we'll see if we can narrow it down. :+1:

    ref: apple-3667

This discussion has been closed.