ability to select a security key in grayed out
I have 2FA set up for 1PW on my Mac via 1 password.com. Went to set up security key and its grayed out and won't let me set up my YubiKey . I turned off my VPN, thought that might be the issue but it's not. Any idea why I can't set this up as demonstrated ?
1Password Version: 7.3.2
Extension Version: 7.3.2
OS Version: OSX 10.14.6
Sync Type: Not Provided
Referrer: forum-search:setting up yubikey in 1 password
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I have 2FA set up for 1PW on my Mac via 1 password.com. Went to set up security key and its grayed out and won't let me set up my YubiKey . I turned off my VPN, thought that might be the issue but it's not. Any idea why I can't set this up as demonstrated ?
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@Renovatio - sorry for the trouble! Thanks for thinking of the VPN; I wouldn't have expected that to be an issue, but that still leaves us with a problem to solve. To make sure we're covering the bases first, did you follow these steps to set up the Yubikey?
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Same Problem here. I can not go on. 2FA App is working. Please help
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I am using a family Account, so I guess it should work.
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@1psupportneu: What do you mean? Please let us know the OS, 1Password, browser, and extensions versions you're using, the exact steps you're taking, and what is/isn't happening as you expect so that we can help! :)
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Safari was the problem, ff is working. Sorry.
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No worries, thank you for the update! If you have any other questions, please feel free to reach out anytime.
Have a wonderful day :)
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