Double popup when I click 1PasswordX beta icon

rifat
rifat
Community Member
in Browsers (Edge, Chrome, Firefox, etc.)

I often get double popup when I click 1PasswordX beta icon in Chrome.

1Password Version: 7.3.3.BETA-0 (70303000)
Extension Version: 1.16.8
OS Version: OS X 10.14.5
Sync Type: Not Provided

Comments

  • kaitlyn
    kaitlyn
    1Password Alumni

    Hey @rifat! It looks like you've got Desktop App Integration enabled. That gives 1Password X the ability to communicate with the 1Password for Mac desktop app. What's going on in your screenshot is 1Password X showing the 1Password mini (from 1Password for Mac) unlock screen so you can unlock both 1Password for Mac and 1Password X at the same time. If you try typing in your Master Password in the 1Password mini popup, both apps should unlock for you. I hope this helps, but let me know if you have any other questions!

  • rifat
    rifat
    Community Member

    @kaitlyn Thanks for explaining why it's happening. But it doesn't really feel like a very good user experience. It would be nice if one of them was hidden.

  • kaitlyn
    kaitlyn
    1Password Alumni

    @rifat – Thank you for the feedback!

This discussion has been closed.