Northern Bank (Android) User ID

allawrence
allawrence
Community Member
edited August 2019 in Android

Northern Bank not filling User ID.
Password appears to be filling.

Android = 9.0
1Password = 7.2

1Password Version: 7.2
Extension Version: Not Provided
OS Version: Android 9.0
Sync Type: Not Provided

Comments

  • peri
    peri
    edited September 2019

    Hi @allawrence. Thank you for reaching out regarding this Autofill issue. I've downloaded the NBTC app in order to test this on my end, and I'm seeing the same behavior you're reporting. When attempting to fill in the username field, there's a toast notification on screen showing that "Contents can't be autofilled." Unfortunately, I believe the app itself is blocking filling in this field.

    I'll report this to our development team to look into, in case there's anything we can do on our end. For now, I'd recommend reaching out to their support team to ask that they support Autofill for both fields in their app.

    ref: android-93

  • allawrence
    allawrence
    Community Member

    Thanks....

  • peri
    peri

    No problem!

This discussion has been closed.