Unable to autofill on https://www.switch.natwest.com/SVRWeb/nwb/faces/login.jsp

smallcheese
smallcheese
Community Member
in 1Password in the Browser

Hi,

I used the manual New Login process for trying to save the details for my NatWest mortgage login, but when autofilling, only the surname and Postcode fields are autocompleted. I read in another thread about the form details changing making this difficult to achieve, so I went and saved a second version of the login manually and all the form names are the same.

Could you please let me know if I'm doing something wrong or if the filling routine should actually be handling this.

Thanks!
Tom

1Password Version: 1Password 7 Version 7.3.2 (70302004) 1Password Sto
Extension Version: 4.7.5.90
OS Version: macOS 10.14.6
Sync Type: 1Password Accounts

Comments

  • smallcheese
    smallcheese
    Community Member

    Ok, I self resolved this one. I realised that the field type for all the numeric entries (account number and three fields associated with date of birth) were noted as "telephone" fields (this was automatic following the save login process).

    I changed them to "number" and now they all fill out.

    I guess perhaps this is still worth someone looking into, but for now my problem is no more!

  • Ben
    Ben

    Hi @smallcheese

    Thanks for letting us know about this situation. :)

    Ben

This discussion has been closed.