I have this error message LegacyServerError: User is suspended.

marcrobi

I have this error message LegacyServerError: User is suspended. I don't have any team members who can recover this password.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:LegacyServerError: User is suspended.

ag_ana

Hi @marcrobi! Welcome to the forum!

If you get the "User is suspended" message, it has nothing to do with password recovery: it means that your account was suspended by an account administrator. Please reach out to them to have your account activated again, they will be able to help you with this even without recovering your password.