Safari extension does not show auto-fill button and won't save logins NewMacBook Pro

gjon
gjon
Community Member
in Mac

I have new MacBook Pro and Safari extension appears in browser. However, when I go to a web page with saved login and password, there is no auto-fill button to tap to fill in automatically login, and and it does not offer to save new login and password after creating them on new websites.

1Password Version: 7.3.2
Extension Version: 7.3.2
OS Version: 10.14.5
Sync Type: iCloud
Referrer: forum-search:safar extension not working

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @gjon! Welcome to the forum!

    The Safari extension that appears in the browser is the button you need to click to autofill your data. What happens when you click on that button when you are on the login page of a website?

  • gjon
    gjon
    Community Member

    Hi, thanks for reply. I believe I figured out why the auto-fill did not even appear. I had to activate the license for the MacBook since it was in read-only format. Now that I have done so, the auto fill option button appears and presumably I will be able to save new logins/passwords. So, the case is now closed.

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the update @gjon! I am happy to hear that everything is sorted already :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.