Autofill vs. Go

MGOBLUE

With the rollout of 1Password 7, our Autofill function has not been working on several of our saved passwords. Using 1Password 7 with Google Chrome extension. We see a "Go" option, but the go Option simply opens the website to the login screen, but does not allow Autofill. We have tried to type Command-Backslash, but that again only opens the extension and shows the login and password, with a "Go" option.

Any thoughts on how to get the AutoFill option for these logins?

Thanks

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

ag_ana

Hi @MGOBLUE!

Can you please give us some information about your system so we can try to replicate the issue here?

• 1Password Version
• 1Password Extension Version
• OS Version
• Chrome version

ecodoc

Trying again. Why do some logins have AutoFill and some have Go? Is there a way to switch between them or to choose one or the other for any particular login?

Ben

@ecodoc

If the URL of the page you are viewing in your web browser matches one of the website fields on the Login item you're viewing in 1Password then you should see an AutoFill option. If the URL does not match, then you'll see a Go option. Please check that your Login items have the appropriate URLs saved into website fields. :)

Ben

ecodoc

Thanks Ben - exactly what I wanted to know.

ag_ana

On behalf of Ben, you are welcome! If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)