How long does it typically take to get a response from Customer Service?

rnetwal5
rnetwal5
Community Member
in Lounge

How long does it typically take to get a response from Customer Service? I sent an email on Monday, and besides the auto-reply, I have not heard anything? Not a great start to using 1Password...

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:How long does it typically take to get a response from Customer Service?

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @rnetwal5: It can vary, especially with holidays, weekends, and the subject matter, but it doesn't really take that long. When you send multiple messages you're just pushing yourself back to the "newest" part of the inbox, unfortunately. I'll get back to you there shorty. Thanks for your patience.

    ref: NUA-56941-111

This discussion has been closed.