Problem Setting Up 1Password7 with Registration Information - Unsupported URL Error

ksimolo

Hi, I just created an account. After installing 1P7, it wants me to sign in. I entered the information from the emergency kit and when I click on "Sign In", I get an error "Unsupported URL". The URL from the emergency kit is "https://my.1password.com". Running Mojave 10.14.6

Edit: I also do not get a fill option when using the mini but I assume that is due to not being able to sign in from the application. Weird but under the About 1Password, it says I am licensed and I have all of my passwords in my vault

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1Password Version: 7.3.2
Extension Version: 7.3.2
OS Version: 10.14.6
Sync Type: Not Provided
Referrer: forum-search:unsupported url when registering

ag_ana

Hi @ksimolo! Welcome to the forum!

Where are you getting the "Unsupported URL" error message exactly? Is it directly from the 1Password app?

If it is, can you please post a screenshot of the Sign In Address field inside the 1Password app, the one that shows https://my.1password.com?

ksimolo

Yes, it was directly from the 1Password app and persisted in spite of repeated attempts pasting the url and typing the url. Sometime in the last 7 hours, that window went away and now the mini window allows fill in. So I assume things are working now.

Corey_C

@ksimolo

Well that is certainly strange, perhaps it was a network issue of some sort. Regardless, if things are working now, that's the important part.