Passwords are not ALL being backed up

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terryzx
terryzx
Community Member

I have about 700 passwords and I've noticed the for the last 6+ months only about 65 of them are being backed up. How do I get a couple backup properly?


1Password Version: 7.3.2
Extension Version: 7.3.2
OS Version: 10.14.6
Sync Type: 1password
Referrer: forum-search:Passwords not backing up all items

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  • terryzx
    terryzx
    Community Member
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    I have about 700 passwords and I've noticed the for the last 6+ months only about 65 of them are being backed up. How do I get a couple backup properly?

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @terryzx!

    Do you by chance have a Primary vault in your 1Password app, with 65 items in it?

  • terryzx
    terryzx
    Community Member
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    no just 1 with. 675 in it

  • ag_ana
    ag_ana
    1Password Alumni
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    @terryzx:

    Can you please send us a diagnostics report from this Mac so we can take a closer look at your vault configuration? Please send it to support+forum@agilebits.com.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.

    Looking forward to your message!

  • terryzx
    terryzx
    Community Member
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    I just sent it

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Thanks! We'll take a look and continue the conversation via email.

    ref: KWE-11828-724

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