1password crashes/closes when trying to fill credentials in PWA

mickael

Hi,

I just installed the following website https://web.timingapp.com as a Progressive Web App (Share > Add to home screen).

When I launch the app and click on the "Passwords" button above the keyboard, 1password is launched and I can see briefly the touchid request but it closes automatically and returns back to the login screen.

Any idea to resolve that?

Thanks

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Ben

Hi @mickael

Could you please let me know:

• The version of 1Password you have installed
• The version of iOS you're using
• Which device model this is happening on

I was unable to reproduce the issue on my device, though I'm using an iPhone XS so I can't test with Touch ID specifically.

[Here's the link to the video.](https://bucket.agilebits.com/tmp/ben/RPReplay_Final1569249560.mp4)

Ben

mickael

thanks @ben,

Here are the details:

• iphone 6S+
• ios 12.4.1
• 1password 7.4.1

Ben

Thank you for those details, @mickael. I was able to have our QA team test this with a variety of devices and versions. At this point we're thinking it is an issue with iOS 12, and none of the iOS 13 devices we tested exhibited the problem. We're in the process of filing an issue with the development team to further investigate. In the mean time, you may want to consider upgrading to iOS 13, as I believe that would solve the issue.

Thanks!

Ben

ref: dev/apple/issues#4234

mickael

Ok, I will try the update to iOS 13 and will give you my feedback.

mickael

So I updated to iOS 13 and things are working correctly as you suggested. Thanks.

Ben

Thanks for the update @mickael! Glad to hear that helped.

Ben