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Can I merge my two accounts?

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Andy_D
Andy_D
Community Member

Hi, Up until yesterday I had managed with a single 1Password account, associated with my preferred email address of andy 'at' my domain. Unfortunately, in order to get V7 working yesterday I had to register a second account under the alternative email address of andrew 'at' my domain. I guess one option might be to delete the 'new' account and use the old account in the new mode (with secret keys and all that other exciting new stuff). Is this even possible? I tried creating a new account under my old email address but the system won't let me, because an account of that same already exists. All I want to do is to get back to the state I was in two days ago, with a single 1Password account under my 'andy' name.


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Referrer: forum-search:Can I merge my two acccounts

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  • Hi @Andy_D

    It isn't possible to 'merge' accounts, but you can delete the old one (under the email address you want to use) by following the prompts here:

    https://my.1password.com/support

    Then you can change the email address associated with the new one here:

    https://my.1password.com/profile

    Does that help? Please let me know.

    Ben

  • Andy_D
    Andy_D
    Community Member
    Options

    I'll give it a try tomorrow (thanks for the prompt response). I am very nervous tho - I've got >1000 accounts registered and would hate to lose them. I'll employ an excess of diligence, taking backups etc 😊

  • I can understand the hesitation. I wouldn't expect any problem though. If you can confirm that by signing in with the account currently under the undesired email address (i.e. the new one) that you see all of your data, you should be all set to delete the old one:

    http://my.1password.com/

    Ben

This discussion has been closed.