Unresponsiveness of Touch id during 1password opening.

drsengupta
drsengupta
Community Member
in iOS

When i enable touch id to unlock 1password it freezed during lunch time and crashed.
i am using iOS 13.1.1 in iPhone 7 plus

Everytime master password input to open 1password is cumbersome.
Finally i set pin unlock.
Kindly advice how to overcome touch id unresponsiveness.

1Password Version: 7.4.1
Extension Version: Not Provided
OS Version: ios13.1.1
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @drsengupta!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue and David is already helping you with this. So we don't duplicate the answers, let's keep the conversation going over there.

    ref: JMD-69269-629

  • drsengupta
    drsengupta
    Community Member

    ok, Thanks

  • ag_ana
    ag_ana
    1Password Alumni

    :) :+1:

This discussion has been closed.