Getting back my money
My son entered my account ( it was open on a pc tab) and paid fo the annual membership, I soon canceld the membership but now it says that I have 38,90 USD on my balance. I want my money back on the credit card, i don't need them as account balance. What should I do?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Referrer: forum-search:balance
Comments
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Subscription payments are generally non-refundable but I'd encourage you to reach out to our billing team at
support+billing@1password.comto see if they can help. I would also recommend:- Not leaving your account open and unattended
- Revoking access to your credit card from anyone using it in ways which you don't intend
Ben
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So now i actually have 38.90 USD on my account and i can use that only for 1 password puchases????
I will write to the support team, hope they will help0 -
Great. We look forward to your email. :+1:
Ben
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