I upgraded from version 6 to 7, with a license. My iPhone is picking up old data, not the new.

Johnbassett
Johnbassett
Community Member
in Mac

7.2.3
Mojave os

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:can't use iphone

Comments

  • Johnbassett
    Johnbassett
    Community Member

    1Password 7 Version 7.3.2 (70302004) license.
    Mac OS 10.14.6
    1Password App 7.4.1
    iPhone iOS 12.4.1
    using Dropbox to sync.

    Phone app shows only old data.

  • Ben
    Ben

    Hi @Johnbassett

    If all of your data is available on your Mac, and 1Password for Mac is configured to sync with Dropbox, then I'd recommend uninstalling and reinstalling the 1Password for iOS app and setting up sync with Dropbox fresh on that device. This will remove all of the data contained in the 1Password for iOS app, so that you can sync fresh from what is in Dropbox.

    Please let me know how that turns out.

    Ben

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