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transferring subscription to new account (forgotten master password)

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alterndog
alterndog
Community Member
in Memberships

Hello,

I have completely forgotten my master password. It seems I must delete my account and create a new one. One problem is, I signed up for a 1 year subscription this month. How do I get the subscription transferred to my new account (once I create it)? Thanks in advance for any help.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben
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    Hi @alterndog

    It looks like you've sent an email inquiry for this as well, which has reached the appropriate folks. They'll be in touch to help with that as soon as they can. I do apologize for the delay; we're experiencing a high volume of requests right now.

    Thanks.

    Ben

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