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Account Frozen
hollydk
Community Member
in Memberships
My account is frozen, despite having paid for an annual subscription in January. Could you please help me with this?
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Comments
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Hi @hollydk
I'm sorry for the trouble. Could you please forward a copy of your invoice from January to our billing team at
support+billing@1password.comand with your email include a link to this thread:
https://discussions.agilebits.com/discussion/107665/account-frozen#latestWe'll be happy to help you get to the bottom of this. Thank you.
Ben
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This discussion has been closed.