.gov site and its asking for a 2nd auth

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SashaKanno
SashaKanno
Community Member
in Mac

Hi-

I'm trying to set up .gov 2 factor auth and am having trouble. How can I scan their QR code or enter the key in the app?

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Referrer: forum-search:Having trouble setting up 2 - factor auth for .gov

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  • Ben
    Ben
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    Hi @SashaKanno

    Thanks for taking the time to write in, and welcome to the 1Password Support Forum. :) We have a guide on setting up 1Password to act as an authenticator app for sites that support the TOTP standard of 2-factor authentication available here:

    Use 1Password as an authenticator for sites with two-factor authentication

    If you're already at the point where the website is presenting you with the QR code to scan then the steps would be:

    1. Open and unlock 1Password, select the Login item for the website, then click Edit.
    2. Click the item type menu to the right of a new field and choose One-Time Password.
    3. Click the QR code icon to open the QR code scanner window.
    4. Drag the window over the QR code from the website.
    5. Click Save.

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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