No secret key

Community Member

Just updated to 7 from 6 on a mac. Trying to follow directions to find secret key. There was no download of emergency kit. There is no account in my preferences and no way to view secret key. All the directions to find my secret key require my secret key to open......I am caught in a loop. Please advise. I sent in email to support but keep getting the same directions which require me to have secret key to find secret key.

1Password Version: 7
Extension Version: 7.3.2
OS Version: 10.14.6
Sync Type: Not Provided
Referrer: forum-search:no secret key


  • PV678
    Community Member
    edited October 2019

    preferences/account. If I click on add account it requires account details...which to open and get to a require secret get to my secret code.....

  • ag_ana
    1Password Alumni

    Hi @PV678!

    I see that we have been helping you over email already (I see Nhat sent you a new email just a few hours ago). So we don't duplicate the answers, let's keep the conversation over there.

    Thank you!

    ref: LAK-28849-496

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