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Subscription upgrade

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rrob
rrob
Community Member
in Memberships

Had signed up for an individual account via Apple and found out that to upgrade to a family account I needed to unsubscribe at Apple and go through your company directly. I have cancelled my in-app purchase subscription in the App Store, could you guys please reset my billing type at your end so that I can change my account type?

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  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @rrob: We can't make changes to people's accounts based on anonymous posts in a public forum. Please shoot us an email at support@1password.com so we can help you with that. :)

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